Terms & Conditions
Flower delivery 24 hours
Terms of Use
Terms & Conditions
These terms and conditions (the 'Terms and Conditions') are the terms and conditions upon which sentionlondon.com ('we/us') make this websites at the domain names www.Flowers.ae, mobile websites, and other related subdomain websites and services (collectively, the "Websites") available to you and any of our services which are accessible on or via the Flowsentionlondon.comers.ae Website. These Terms and Conditions govern your use of the sentionlondon.com Website and or the sentionlondon.com Service.
Contents
1.1 All products as depicted on this sentionlondon.com Website (as may be varied from time to time) are available almost everywhere in the UK, or as otherwise directed. Certain product ranges are available in selected delivery areas only.
1.2 Certain flower and plant products may be delivered in bud to ensure longer life.
1.3 Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats). If you require further information before submitting an order please contact Customer Care using the contact details set out in section 7.
1.4 All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice. Where possible sentionlondon.com, or an sentionloncon.com florist may contact the customer to agree a suitable substitution.
1.5 In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 7 days after the intended delivery date.
1.6 Products are delivered on the date you select at checkout during business hours, unless an other service is selected.
1.7 We guarantee the freshness of your flowers for 7 days from the date of delivery/collection.
1.8 Food items may contain allergens. Please see specific product pages for allergen information.
Prices
3.1 Prices listed within the sentionlondon.com Service are valid for a maximum of 14 days of placing an order.
3.2 Prices include VAT for deliveries made in the republic of Ireland.
3.3 Except where stated product prices exclude delivery charges.
3.4 Please note that from time to time, product and delivery prices on Flowers.ae (or a subdomain of) may vary to those offered in an Flowers.ae Florist or via the telephone ordering line.
3.5 Product prices are subject to change without notice.
Orders / Payments
4.1 You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details, together with those of the intended recipient and all necessary payment details.
4.2 We accept payment by most major credit and/or debit cards, other than Diners, department store cards and any other credit and/or debit cards as we may specify from time to time.
4.3 By clicking on the 'Pay Now' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the sentionlondon.com Website.
4.4 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.
4.5 We cannot accept orders from customers under the age of sixteen (16) years.
Delivery
5.1 General Notes
5.1.1 Selected products are not available for delivery to certain areas. We will advise you of these restrictions as soon as possible after you place your order.
5.1.2 We will advise you of the first available delivery date for your chosen item when you place your order.
5.1.3 To avoid problems or delays with delivery, please ensure that you have included the full address details of the intended recipient and telephone number, together with your daytime contact telephone number or email address so that in the event of any delivery problems being encounteredsentionlondon.com, or an sentionlondon.com florist, may contact you and or the recipient to confirm delivery details to enable delivery to be made.
5.1.4 Whilst we agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date or during the delivery period, you acknowledge that actual delivery will be via a third party courier service. In very occasional circumstances delivery on the requested terms will not be possible, in such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or reimburse your payment in full in accordance with clause 1.5.
5.1.5 Please be advised that some products are unsuitable for delivery to funeral directors, hospitals, airports or ships; please contact Customer Care for further information using the contact details set out in Section 7.
5.1.6 Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s).
5.1.7 Please note that where the carrier is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery.
5.1.8 In respect of orders for items from the 'Funeral' product ranges only, for delivery to funerals or funeral parlours, it is possible to indicate a preferred delivery time within the order process. Whilst every effort will be made to ensure your order is delivered prior to the time selected, no guarantee for delivery by the time specified can be given. To assist us in meeting your preference, please ensure your order is placed at least one working day prior to the preferred delivery time.
5.1.9 Before placing your order, please review delivery cut-off times and prices.
5.1.10 Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day.
5.1.11 We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
Delivery Information
Some delivery services are subject to availability.
Some delivery services may be withdrawn without notice during busy periods.
Some delivery cut off times may vary without notice during busy periods.
At certain times of the year delivery prices may vary.
Cancellation/Amendments including Returns Policy
6.1 If for any reason you wish to change or cancel your order, subject to clause 6.2, please contact us via email: customer.service@Flowers.ae and provide the following information: Order number(s) Name of customer(s) Billing address of customer(s) Name of recipient(s) Please give 48 hours' notice before the requested delivery date. Returns Policy
6.2 We regret that you may not cancel or return an order for: (i) perishable goods once your order has been dispatched; or (ii) customised goods if at the time you seek to cancel, the customisation process has begun.
6.3 In respect of non-perishable non-customised goods you may cancel your order from the point at which you place your order until 14 calendar days after you have received your goods. If you exercise your right to cancel, you will be responsible for costs of returning the goods which must be returned within 14 calendar days of cancelling. You are not entitled to reimbursement of costs for enhanced delivery. sentionlondon.com has the right to deduct an amount for diminished value of goods.
6.4 Due to the perishable nature of flowers,.sentionlondon.com cannot accept return of flowers, once dispatched. In the event that non flower items need to be returned, these should be returned to the premises of sentionlondon.com. The package should clearly indicate your order number, subject to clause 6.3.
6.5 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
Customer Care – Complaints Policy and Refunds Policy
7.1 In the event that you are not satisfied with the sentionlondon.com Service any complaints should be addressed in the first instance: By email: info@sentionlondon.com By telephone: +79312276866
7.2 Customer Care is available from 8am until 12 midnight7 days a week
7.3 Because of the perishable nature of most products and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.
7.4 Complaints policy: In the event of any complaint with either the product or the service, please contact us immediately via any of the methods mentioned in 7.1 above and we will do all we can to put the situation right for you, or, if you prefer, we will give you your money back. We promise to make it simple and easy. Remember to mention your order number and a telephone number to reach you on. &.5 Refunds Policy In the event that you request a refund, or in the event that we agree that you are due a refund, we will return the payment to the card on which the original payment was made. Refunds made in this way will be returned to your account with your card provider. Flowers.ae will issue that refund immediately, however, it may take some days to appear on your card account. Delays should be raised with your card provider.
Disclaimer
9.1 Whilst we agree to use all reasonable endeavours to ensure that the Flowers.ae Website and/or the sentionlondon.com Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Flowers.ae Website and/or the sentionlondon.com Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the sentionlondon.com Website and/or the sentionlondon.com Service impossible or impractical.
9.2 We accept liability for death or personal injury arising from our negligence.
9.3 Subject to clause 9.2 our liability in contract, tort (including negligence and breach of statutory duty) or otherwise arising by reason of or in connection with your order with us shall be limited to a multiple of 5 times the price you have paid for the products supplied.
9.4 Subject to clauses 9.2 and 9.3 above we exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the sentionlondon.com Website and/or the Flowers.ae Service, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these terms and conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the products supplied.
9.5 Subject to clause 1.5 above we shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control. 9.6 Flowers.ae understands that it is under a legal duty to supply goods that are in accordance with the contract.
Promotional Codes
10.1 sentionlondon.com promotional codes (also referred to as 'voucher codes') can be used against purchases made on sentionlondon.com for delivery to the UK. Please note we are unable to accept sentionlondon.com Gift Vouchers on sentionlondon.com
10.2 Promotional codes must be entered in the relevant section of the order process on Flowers.ae. We are unable to apply a promotional code to orders already placed.
10.3 Promotional codes are usually restricted to one use per customer and should not be passed on to additional recipients.
10.4 Promotional codes may also be set to a maximum number of redemptions - if we are not able to accept the promotional code you have entered it will be because the code has expired or the maximum redemption level for the promotion has been met. We will advise you accordingly in the order process and the discount will not be applied.
10.5 Selected promotional codes may be restricted for use against specified products - where possible, details of any restrictions will be communicated at the point where we promote the promotional code to you.
10.6 Promotional codes cannot be exchanged for a cash alternative or used in conjunction with any other promotions.
10.7 Where the promotional code entitles you to a percentage discount, the discount will not be applied to the delivery charge.
10.8 Promotional codes may be withdrawn, or suspended without notice for any reason. We will advise you within the order process if we cannot accept the promotional code you have entered.
10.9 We cannot be held responsible for non-availability of sentionlondon.com which may prevent use of promotional codes.
10.10 Changes to these terms of use may be made at any time.
10.10 Flowers.ae promotional codes are not valid when purchasing sentionlondon.com Gift Cards but can be used in conjunction with an sentionlondon.com Gift Card to make a purchase on www.sentionlondon.com
General
11.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the sentionlondon.com Website and/or the sentionlondon.com Service from time to time. We will post any changes on the sentionlondon.com Website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the sentionlondon.com Service or sentionlondon.com Website. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
11.2 Additionally, we reserve the right to suspend, restrict or terminate access to the Flowers.ae Website and/or the sentionlondon.com Service for any reason at any time.
11.3 These terms and conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the sentionlondon.com Website, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these terms and conditions shall prevail. If any of these terms and conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.4 We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these terms and conditions and as stated in our Privacy Policy.
11.5 In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.
11.6 Your purchase will be deemed to have occurred in the UK. These terms and conditions shall be governed by and construed in accordance with the Laws of the republic of the UK and the parties agree to submit to the exclusive jurisdiction of the courts of the UK.
Use of Geographical Telephone Numbers
12.1 Calls to geographical telephone numbers (01) are charged at your standard rate.
Intellectual Property
13.1 All other rights, including copyright, in this Flowers.ae Website are owned by Flowers.ae. Any use of this sentionlondon.com Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of sentionlondon.com. You may not modify, distribute or repost something on this sentionlondon.com Website for any purpose.
14.1 The word mark 'sentionlondon.com' is a registered trade mark owned by sentionlondon.com. Any use of the 'sentionlondon.com' trade mark should be accompanied by an acknowledgement that the word is a registered trade mark of sentionlondon.com.
Privacy policy
Policy regarding the processing of personal data
15. General Provisions
This personal data processing policy has been drawn up in accordance with the requirements of the Federal Law of July 27, 2006. No. 152-FZ “On Personal Data” (hereinafter referred to as the Law on Personal Data) and determines the procedure for processing personal data and measures to ensure the security of personal data taken SENTION LLC (hereinafter referred to as the Operator).
15.1. The operator sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of a person and a citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
15.1.2. This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website https://sentionlondon.com.
15.2. Basic concepts used in the Policy
15.2.1. Automated processing of personal data - processing of personal data using computer technology.
15.2.2. Blocking of personal data is a temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data).
15.2.3. Website - a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://sentionlondon.com.
15.2.4. Personal data information system - a set of personal data contained in databases, and information technologies and technical means that ensure their processing.
2.5. Depersonalization of personal data - actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data.
15.2.6. Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
15.2.7. Operator - a state body, municipal body, legal entity or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.
15.2.8. Personal data - any information relating directly or indirectly to a specific or identifiable User of the website https://sentionlondon.com.
15.2.9. Personal data permitted by the subject of personal data for dissemination - personal data, access to an unlimited number of persons to which is provided by the subject of personal data by giving consent to the processing of personal data permitted by the subject of personal data for distribution in the manner prescribed by the Law on Personal Data (hereinafter referred to as personal data). data allowed for distribution).
15.2.10. User - any visitor to the website https://sentionlondon.com.
15.2.11. Providing personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons.
15.2.12. Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way.
15.12.13. Cross-border transfer of personal data is the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.
5.2.14. Destruction of personal data - any actions as a result of which personal data is irretrievably destroyed with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) material carriers of personal data are destroyed.
15.3. Basic rights and obligations of the Operator
15.3.1. The operator has the right:
– receive from the subject of personal data reliable information and / or documents containing personal data;
- in the event that the subject of personal data withdraws consent to the processing of personal data, the Operator has the right to continue processing personal data without the consent of the subject of personal data if there are grounds specified in the Law on Personal Data;
- independently determine the composition and list of measures necessary
Contact us
Phone number: +48 795 089 861
Address: Budowlanych 33, 97-500 Radomsko, Poland
These terms and conditions (the 'Terms and Conditions') are the terms and conditions upon which sentionlondon.com ('we/us') make this websites at the domain names www.Flowers.ae, mobile websites, and other related subdomain websites and services (collectively, the "Websites") available to you and any of our services which are accessible on or via the Flowsentionlondon.comers.ae Website. These Terms and Conditions govern your use of the sentionlondon.com Website and or the sentionlondon.com Service.
Contents
- Terms & Conditions
- Products
- Prices
- Orders / Payments
- Delivery
- Delivery Information
- Cancellation/Amendments including Returns Policy
- Customer Care – Complaints Policy and Refunds Policy
- Disclaimer
- Promotional Codes
- General
- Use of Geographical Telephone Numbers
- Intellectual Property
- Privacy policy
- Contact us
1.1 All products as depicted on this sentionlondon.com Website (as may be varied from time to time) are available almost everywhere in the UK, or as otherwise directed. Certain product ranges are available in selected delivery areas only.
1.2 Certain flower and plant products may be delivered in bud to ensure longer life.
1.3 Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats). If you require further information before submitting an order please contact Customer Care using the contact details set out in section 7.
1.4 All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice. Where possible sentionlondon.com, or an sentionloncon.com florist may contact the customer to agree a suitable substitution.
1.5 In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 7 days after the intended delivery date.
1.6 Products are delivered on the date you select at checkout during business hours, unless an other service is selected.
1.7 We guarantee the freshness of your flowers for 7 days from the date of delivery/collection.
1.8 Food items may contain allergens. Please see specific product pages for allergen information.
Prices
3.1 Prices listed within the sentionlondon.com Service are valid for a maximum of 14 days of placing an order.
3.2 Prices include VAT for deliveries made in the republic of Ireland.
3.3 Except where stated product prices exclude delivery charges.
3.4 Please note that from time to time, product and delivery prices on Flowers.ae (or a subdomain of) may vary to those offered in an Flowers.ae Florist or via the telephone ordering line.
3.5 Product prices are subject to change without notice.
Orders / Payments
4.1 You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details, together with those of the intended recipient and all necessary payment details.
4.2 We accept payment by most major credit and/or debit cards, other than Diners, department store cards and any other credit and/or debit cards as we may specify from time to time.
4.3 By clicking on the 'Pay Now' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the sentionlondon.com Website.
4.4 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.
4.5 We cannot accept orders from customers under the age of sixteen (16) years.
Delivery
5.1 General Notes
5.1.1 Selected products are not available for delivery to certain areas. We will advise you of these restrictions as soon as possible after you place your order.
5.1.2 We will advise you of the first available delivery date for your chosen item when you place your order.
5.1.3 To avoid problems or delays with delivery, please ensure that you have included the full address details of the intended recipient and telephone number, together with your daytime contact telephone number or email address so that in the event of any delivery problems being encounteredsentionlondon.com, or an sentionlondon.com florist, may contact you and or the recipient to confirm delivery details to enable delivery to be made.
5.1.4 Whilst we agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date or during the delivery period, you acknowledge that actual delivery will be via a third party courier service. In very occasional circumstances delivery on the requested terms will not be possible, in such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or reimburse your payment in full in accordance with clause 1.5.
5.1.5 Please be advised that some products are unsuitable for delivery to funeral directors, hospitals, airports or ships; please contact Customer Care for further information using the contact details set out in Section 7.
5.1.6 Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s).
5.1.7 Please note that where the carrier is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery.
5.1.8 In respect of orders for items from the 'Funeral' product ranges only, for delivery to funerals or funeral parlours, it is possible to indicate a preferred delivery time within the order process. Whilst every effort will be made to ensure your order is delivered prior to the time selected, no guarantee for delivery by the time specified can be given. To assist us in meeting your preference, please ensure your order is placed at least one working day prior to the preferred delivery time.
5.1.9 Before placing your order, please review delivery cut-off times and prices.
5.1.10 Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day.
5.1.11 We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
Delivery Information
Some delivery services are subject to availability.
Some delivery services may be withdrawn without notice during busy periods.
Some delivery cut off times may vary without notice during busy periods.
At certain times of the year delivery prices may vary.
Cancellation/Amendments including Returns Policy
6.1 If for any reason you wish to change or cancel your order, subject to clause 6.2, please contact us via email: customer.service@Flowers.ae and provide the following information: Order number(s) Name of customer(s) Billing address of customer(s) Name of recipient(s) Please give 48 hours' notice before the requested delivery date. Returns Policy
6.2 We regret that you may not cancel or return an order for: (i) perishable goods once your order has been dispatched; or (ii) customised goods if at the time you seek to cancel, the customisation process has begun.
6.3 In respect of non-perishable non-customised goods you may cancel your order from the point at which you place your order until 14 calendar days after you have received your goods. If you exercise your right to cancel, you will be responsible for costs of returning the goods which must be returned within 14 calendar days of cancelling. You are not entitled to reimbursement of costs for enhanced delivery. sentionlondon.com has the right to deduct an amount for diminished value of goods.
6.4 Due to the perishable nature of flowers,.sentionlondon.com cannot accept return of flowers, once dispatched. In the event that non flower items need to be returned, these should be returned to the premises of sentionlondon.com. The package should clearly indicate your order number, subject to clause 6.3.
6.5 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
Customer Care – Complaints Policy and Refunds Policy
7.1 In the event that you are not satisfied with the sentionlondon.com Service any complaints should be addressed in the first instance: By email: info@sentionlondon.com By telephone: +79312276866
7.2 Customer Care is available from 8am until 12 midnight7 days a week
7.3 Because of the perishable nature of most products and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.
7.4 Complaints policy: In the event of any complaint with either the product or the service, please contact us immediately via any of the methods mentioned in 7.1 above and we will do all we can to put the situation right for you, or, if you prefer, we will give you your money back. We promise to make it simple and easy. Remember to mention your order number and a telephone number to reach you on. &.5 Refunds Policy In the event that you request a refund, or in the event that we agree that you are due a refund, we will return the payment to the card on which the original payment was made. Refunds made in this way will be returned to your account with your card provider. Flowers.ae will issue that refund immediately, however, it may take some days to appear on your card account. Delays should be raised with your card provider.
Disclaimer
9.1 Whilst we agree to use all reasonable endeavours to ensure that the Flowers.ae Website and/or the sentionlondon.com Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Flowers.ae Website and/or the sentionlondon.com Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the sentionlondon.com Website and/or the sentionlondon.com Service impossible or impractical.
9.2 We accept liability for death or personal injury arising from our negligence.
9.3 Subject to clause 9.2 our liability in contract, tort (including negligence and breach of statutory duty) or otherwise arising by reason of or in connection with your order with us shall be limited to a multiple of 5 times the price you have paid for the products supplied.
9.4 Subject to clauses 9.2 and 9.3 above we exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the sentionlondon.com Website and/or the Flowers.ae Service, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these terms and conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the products supplied.
9.5 Subject to clause 1.5 above we shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control. 9.6 Flowers.ae understands that it is under a legal duty to supply goods that are in accordance with the contract.
Promotional Codes
10.1 sentionlondon.com promotional codes (also referred to as 'voucher codes') can be used against purchases made on sentionlondon.com for delivery to the UK. Please note we are unable to accept sentionlondon.com Gift Vouchers on sentionlondon.com
10.2 Promotional codes must be entered in the relevant section of the order process on Flowers.ae. We are unable to apply a promotional code to orders already placed.
10.3 Promotional codes are usually restricted to one use per customer and should not be passed on to additional recipients.
10.4 Promotional codes may also be set to a maximum number of redemptions - if we are not able to accept the promotional code you have entered it will be because the code has expired or the maximum redemption level for the promotion has been met. We will advise you accordingly in the order process and the discount will not be applied.
10.5 Selected promotional codes may be restricted for use against specified products - where possible, details of any restrictions will be communicated at the point where we promote the promotional code to you.
10.6 Promotional codes cannot be exchanged for a cash alternative or used in conjunction with any other promotions.
10.7 Where the promotional code entitles you to a percentage discount, the discount will not be applied to the delivery charge.
10.8 Promotional codes may be withdrawn, or suspended without notice for any reason. We will advise you within the order process if we cannot accept the promotional code you have entered.
10.9 We cannot be held responsible for non-availability of sentionlondon.com which may prevent use of promotional codes.
10.10 Changes to these terms of use may be made at any time.
10.10 Flowers.ae promotional codes are not valid when purchasing sentionlondon.com Gift Cards but can be used in conjunction with an sentionlondon.com Gift Card to make a purchase on www.sentionlondon.com
General
11.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the sentionlondon.com Website and/or the sentionlondon.com Service from time to time. We will post any changes on the sentionlondon.com Website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the sentionlondon.com Service or sentionlondon.com Website. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
11.2 Additionally, we reserve the right to suspend, restrict or terminate access to the Flowers.ae Website and/or the sentionlondon.com Service for any reason at any time.
11.3 These terms and conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the sentionlondon.com Website, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these terms and conditions shall prevail. If any of these terms and conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.4 We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these terms and conditions and as stated in our Privacy Policy.
11.5 In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.
11.6 Your purchase will be deemed to have occurred in the UK. These terms and conditions shall be governed by and construed in accordance with the Laws of the republic of the UK and the parties agree to submit to the exclusive jurisdiction of the courts of the UK.
Use of Geographical Telephone Numbers
12.1 Calls to geographical telephone numbers (01) are charged at your standard rate.
Intellectual Property
13.1 All other rights, including copyright, in this Flowers.ae Website are owned by Flowers.ae. Any use of this sentionlondon.com Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of sentionlondon.com. You may not modify, distribute or repost something on this sentionlondon.com Website for any purpose.
14.1 The word mark 'sentionlondon.com' is a registered trade mark owned by sentionlondon.com. Any use of the 'sentionlondon.com' trade mark should be accompanied by an acknowledgement that the word is a registered trade mark of sentionlondon.com.
Privacy policy
Policy regarding the processing of personal data
15. General Provisions
This personal data processing policy has been drawn up in accordance with the requirements of the Federal Law of July 27, 2006. No. 152-FZ “On Personal Data” (hereinafter referred to as the Law on Personal Data) and determines the procedure for processing personal data and measures to ensure the security of personal data taken SENTION LLC (hereinafter referred to as the Operator).
15.1. The operator sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of a person and a citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
15.1.2. This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website https://sentionlondon.com.
15.2. Basic concepts used in the Policy
15.2.1. Automated processing of personal data - processing of personal data using computer technology.
15.2.2. Blocking of personal data is a temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data).
15.2.3. Website - a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://sentionlondon.com.
15.2.4. Personal data information system - a set of personal data contained in databases, and information technologies and technical means that ensure their processing.
2.5. Depersonalization of personal data - actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data.
15.2.6. Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
15.2.7. Operator - a state body, municipal body, legal entity or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.
15.2.8. Personal data - any information relating directly or indirectly to a specific or identifiable User of the website https://sentionlondon.com.
15.2.9. Personal data permitted by the subject of personal data for dissemination - personal data, access to an unlimited number of persons to which is provided by the subject of personal data by giving consent to the processing of personal data permitted by the subject of personal data for distribution in the manner prescribed by the Law on Personal Data (hereinafter referred to as personal data). data allowed for distribution).
15.2.10. User - any visitor to the website https://sentionlondon.com.
15.2.11. Providing personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons.
15.2.12. Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way.
15.12.13. Cross-border transfer of personal data is the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.
5.2.14. Destruction of personal data - any actions as a result of which personal data is irretrievably destroyed with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) material carriers of personal data are destroyed.
15.3. Basic rights and obligations of the Operator
15.3.1. The operator has the right:
– receive from the subject of personal data reliable information and / or documents containing personal data;
- in the event that the subject of personal data withdraws consent to the processing of personal data, the Operator has the right to continue processing personal data without the consent of the subject of personal data if there are grounds specified in the Law on Personal Data;
- independently determine the composition and list of measures necessary
Contact us
Phone number: +48 795 089 861
Address: Budowlanych 33, 97-500 Radomsko, Poland
What is a premium service?
Sention PRIVELEGE
100% guarantee
Either the best flowers or nothing
Couriers
Only in the premium category, our couriers in a tuxedo and with a chic perfume
Delivery
Delivery to the minute 24 hours 7 days a week
Reporting
Photo and SMS reporting on every step
We appreciate your time
Minimum waiting time for checkout, 24/7 support, multiple communication options
The client's desire is the law
In addition, we will buy anything, from sweets in a particular store to the purchase and delivery of complex or bulky equipment
Photo-video shooting
During the presentation of a gift, the first emotions are important and, if desired, this moment will remain with you forever.
Design and concept
Flowers in a strict concept, huge sizes, the longest, most unusual flowers
